Keith Rogers
HITRUST-Certified Information Security Governance Professional
Driving Security, Compliance & Organizational Performance
Professional Experience
I help healthcare organizations manage policy exceptions, assess compliance requirements, and align IT practices with security frameworks. My experience includes HITRUST compliance, risk management, security policy, and governance workflows in mission-critical environments, with a focus on reducing risk and strengthening security accountability.
IT Incident Management
Skilled in incident management, ensuring rapid service restoration and exceptional customer satisfaction.
Call Center Operations Management
Leveraging 13 years creating a strong communication culture to lead inbound and outbound call center teams, driving exceptional customer satisfaction and operational efficiency.
IT Service Desk Management
Enhancing processes and maximizing efficiency in high-stakes, mission-critical environments.
Information Security Governance
Personal Projects
Creativity beyond the workplace
Bento Budget™ Phone App
I'm designing and building my own Japanese Kakeibo-inspired zero-based budget phone app for the personal budgeting community.
Professional Business Photographer
I work with my wife Kelly Rogers to create professional photos and short videos to enhance your brand visibility and impact.
Keith's leadership transformed our call center operations, significantly improving efficiency, streamlining processes, and elevating service levels across all locations. His strategic approach and commitment to excellence have made a lasting impact on team and helped expand our operation.
ETourandTravel
★★★★★